Module-4 UP SELLING | IGNOU Study Notes

Module-4 | Up Selling

    Objectives

    After working on this module, you will be able to:

  • identify items that you can up sell;
  • distinguish the original product and what will up sell in its place; and
  • undertake personal up selling in store.

    Assignment 1

    Go out into the sections of retail store and identify 20 items that lend themselves to up selling. Submit a report to the store in charge mentioning the original product and what will sell up/ complementary product/non-complementary product/ solution
    Make at least 3 attempts at up selling on the floor, and include this data in your report.
    List of 20 items that lend themselves to up selling mentioning original product & what will sell up?
    In Maxfashion :- For men's clothes there are:-
  • Shirts
  • Pants
  • Jeans
  • T-shirt
  • Cargo Pants
  • Coat
  • Suit
  • Sweater
  • Glaves
  • Cap
  • Sport Shoes
  • Shoes (format)
  • Boots
  • Wallet
  • Tie
  • Watch
  • Glasses
  • Bow Tie
  • Shorts
  • Socks
  1. To introduce the customer about the new product present in max fashion
    Q-What will sell UP?
    → To introduce the customer about the new product present in max fashion.
    → To tell them that these product is very comfortable.
    → Cheaper products easily distract the mind of customers.
    → If we give discount to the customer for buying such product than it is beneficial for selling of such products.
    1. Give discount :-
    → If customer is come to buy only one product and we tell them that it he/she buy four or more product than we give them some discounts. Through this customer easily buy more products.
    2. Give insurance of such product :-
    → If customer buy some clothes and he/she wants discount. So except discount we tell them it such product is defected by some reason then we easily replace such product, if he/she give some more money for the insurance fo such products.
    3. Buy 1 get 4 free :-
    → Through the name of "free" the customer easily discount they thought that they only buy one product and they got 4 products free. Like a customer is come to buy suit then give them tie, shoes, wallet, glasses free and such free products prices are include in that are product like suit.

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